About Me:
I began my career in technology as a Phone Repair Specialist at uBreakiFix, where I developed a strong foundation in hardware diagnostics, device repair, and customer service. I then joined Creative Tech, a managed service provider (MSP), as a Hardware Specialist and Field Technician, expanding my skills across networking, system deployment, and on-site client support.
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Building on that experience, I transitioned into Internal IT roles for two large organizations, where I provided comprehensive helpdesk and end-user support, managed AV systems, and delivered executive-level technical assistance. I also contributed to cybersecurity initiatives, including endpoint protection and user access management.
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With hands-on experience across multiple facets of IT — from hardware and infrastructure to user support and security — I bring a well-rounded, adaptable approach to solving technical challenges and improving IT operations.
The BHIT Story
Belmont Heights IT began in 2016 with a simple mission: to help local businesses modernize their technology and operate more efficiently. Our journey started when a neighborhood company needed help updating their office IT setup. What began as a one-time project quickly grew into an ongoing partnership and sparked the creation of BHIT.
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Since then, we’ve expanded our reach and expertise, serving a diverse range of clients, from small businesses to individual homeowners. Today, BHIT provides end-to-end IT solutions, including computer repair, networking, website support, cybersecurity, audiovisual systems, and home security installations.
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Despite our growth, we’ve kept our local, personal touch. Every project we take on whether it’s troubleshooting a home network or managing IT for a multi-office business is guided by the same principles that started it all: reliability, trust, and a commitment to helping people get the most out of their technology.